Virtual Assistant Services

We can help you with just about any of your business and personal admin, freeing your time and energies to close big deals, develop your business strategy or take a well-earned break. We can even help you to book the holiday!

Get organised with a Mushroom Assistant. We can manage your calendar, take your calls and chase up payments at a fraction of the cost of hiring direct.

Need a quick answer? Call us on 0345 862 4123

Big or small, Mushroom is with you for the journey

 

Mushroom Virtual Assistant helps you from the first day of your new start-up right the way through the life of your business. Our plans are affordable, scalable, and totally bespoke to you. How you use your plan is completely up to you, and this means your Assistant team can grow and develop with you as your business does.

Free yourself to focus on what matters

It’s easy to get bogged down in admin and even easier for business owners and senior staff to find their time taken up with fire-fighting and menial tasks not owned by anybody else. Mushroom Virtual Assistant makes you more time by handling these tasks for you.

Whether your admin relates to meetings, travel, communication, sales, insurances or something else entirely, we make sure things get sorted without relying on your time to sort them. We give you the information you need to make informed decisions and take care of the rest for you!

(If something isn’t listed above but you need it doing, just ask. We can probably do that too!)

Boost your marketing presence: Preparing and posting social media content (inc, LinkedIn, Twitter, Facebook, Instagram), blogging, e-commerce product descriptions, newsletters & e-shots, website content & upload, press releases.

Research and writing: looking into a new subject, competitor or product, transcription and dictation, letters and template contract preparation, drafting marketing content and running your social media.

Communication and customer care: email management, CRM system admin, qualifying/responding to new enquiries, updating customer records, preparing letters and template contracts, credit control, debt-collection (with help from our legal team).

Staying organised: paperwork, travel bookings, international visas, meeting and appointment booking, insurance and utility setup

Personal admin and having fun: credit card or mortgage applications, restaurant bookings, arranging events or dinner parties, leisure activity and holiday bookings.

If something isn’t listed above but you need it doing, just ask us because we can probably do that too!

Ideal support for your business leaders

As your business grows, your admin needs will probably evolve. You might have specialist teams for different business functions (some might even be provided by Mushroom), meaning what you really need is an Executive Assistant supporting you or a select few senior staff in your high-level daily activities.

Meeting minutes and agendas to prepare? No problem! Last minute travel plans? Give them to us! Insurance renewal due? We’ll find you competitive quotes and get it sorted!

With a Mushroom Executive Assistant plan, all you need to do is brief your principal PA (all our PAs work as part of a team to ensure there is always capacity to support your needs) and then leave it to us. We’ll keep you posted as things develop and make sure you get the result or answers you’re looking for.

When you start, we work with you to define a thorough implementation plan, making sure we fully understand your needs, have the right information to do things properly on your behalf, and that we have agreed systems and processes to make things run smoothly.

Stay in control of your caller experience

Starting from just £70/month + VAT, Mushroom’s call-handling plans give your customers a competent, friendly and human point of contact even when you or your staff are unavailable.

From answering calls in your company’s name, operating your whole switchboard and taking messages, through to booking appointments and taking payments, we lighten the load on you and your team, allowing you to concentrate on important tasks free from distracting or nuisance phone calls.

Mushroom’s call-handling plans bring the peace of mind that customers are being dealt with by a real person armed with the knowledge, information and people-skills to give a great impression of your company and to direct their enquiry or message correctly.

Complete switchboard support: receiving all in-bound calls, directing callers to the appropriate person or team and providing assisted transfers through to the end-recipient (taking a message if they’re unavailable)

Qualifying new enquiries: providing initial company information, capturing key enquiry details and feeding qualified leads or enquiries through to your team(s). We can even make follow-up outbound calls to obtain more information, book appointments or take payments.

Mobile/DDI divert: simply divert your mobile(s) or direct extension(s) to Mushroom when you’re unavailable and callers will still speak to someone who can help.

Catch the calls that slip through the net: for lines that are usually staffed but where calls can occasionally be missed, a simple time-delayed divert to Mushroom can provide a safety net to make sure your callers never end up at an answerphone.

Get started for as little as £70

When you start up

You might choose to have all of your admin taken care of by your Mushroom Assistant, who can deal with all your paperwork, research and coordinate your business insurances and utilities and help you communicate with customers while you’re busy doing business.

When you grow

Your Mushroom Assistant then becomes your go-to Executive Assistant, coordinating your team’s travel, diaries and meetings, managing your switchboard to greet and assist customers, and getting things sorted by liaising with your wider specialist teams (which might also be delivered by Mushroom).

What our clients say:

Mick Harley, MD of Redplug: UK’s Leading Rockwool approved blown insulation installer

“Redplug has been diverting calls to Mushroom for the last 12 months and the service has been exemplary. Outsourcing is a core strategy for Redplug and Mushroom is becoming an integral supplier to our business.”

Mushroom Virtual Assistant in practice:

We help Lace Law solicitors to focus on their work without distraction by answering calls in their company name, giving callers updates on the whereabouts of the person they’re calling for and passing messages immediately to their team by email so they can make informed decisions on what to prioritise.

We support the Directors of an international manufacturer with tasks ranging from making travel arrangements and obtaining visas at short notice through to updating the address on business documentation and liaising with the Mushroom Legal team to prepare contracts and business investment documentation.

We research sales prospects for an Event Management business, working from a project brief to acquire viable target companies for service promotion.

We coordinate utilities renewals, insurance claims and social media accounts for a global entrepreneur, helping him with a wide mix of tasks to help get things done without distracting him from adding value to his business interests.